The ability of customers to air their dirty laundry to the world via Twitter and Facebook has already changed the customer service game. A 2012 Nielsen survey shows more than half of all customers now turn to social media for redress; meanwhile, some 81% of Twitter users expect a same-day response to questions and complaints. But this fall, things got even more interesting: On Sept. 2, British Airways passenger Hasan Syed spent an estimated $1,000 to purchase several promoted Tweets blasting the company for losing luggage. With paid social media now in customers' arsenal, 2014 may mark the beginning of the end of abysmal customer service at major airlines, credit card companies, banks, and other repeat offenders, characterized by endless phone wait times and those automated "phone trees" (i.e., "Press 1 for English, 2 for Spanish, 3 to waste your entire afternoon on hold ...").
今年2月的时候，玛蒂与希雅和克里斯汀?韦格(Kristen Wiig)一起担任2015格莱美音乐颁奖典礼(Grammy Awards)的表演嘉宾。当时金?卡戴珊(Kim Kardashian)和坎耶?韦斯特(Kanye West)坐在前排观看了这个表演。
vt. 作 ... 姿
Venezuela's government closed all crossings a year ago to crack down on smuggling along the 1378-mile (2219 kilometer) border. It complained that speculators were causing shortages by buying up subsidized food and gasoline in Venezuela and taking them to Colombia where they could be sold for far higher prices.
A spokeswoman for Harvard University declined to comment on the report. "We do not comment publicly on the admissions status of individual applicants," Rachael Dane wrote in an email.
游戏平台：Xbox One、Xbox 360、PS4、PS3 、PC
Susan Chan, head of iShares Asia-Pacific at BlackRock, says ETFs are more popular among institutional investors in the region.
“多年以来，我们看到中国增长势如破竹，而美国增长率却在下降，”保险商耆卫(Old Mutual)旗下资产管理公司Old Mutual Global Investors的亚洲股票业务主管乔希?克拉布(Josh Crabb)说，“但是，交易量下降得相当厉害，所以我们并不真的确定当前价格到底如何。看起来，香港市场的基本面展望非常严峻。”
Best wishes for the holidays and happiness throughout the New Year.
And despite exports having fallen 7.3 per cent during the same period.
THE BRIDGE (Hulu, Friday) The second season of this Danish-Swedish crime drama (the source for FX’s recently canceled series of the same name) once again involves the Oresund Bridge connecting the two countries.
brace原指双臂，用双臂支撑－使稳固用两个brace embrace（v 拥抱）
“For years we had Chinese growth going gangbusters and US rates going down,” says Josh Crabb, head of Asian equities at Old Mutual Global Investors, the asset management arm of Old Mutual, the insurer. “But transaction volumes have dried up quite significantly, so we are not really sure what the prices are. That looks like a tough fundamental outlook.”
The first thing you must understand about personality types is that they have nothing to do with genes. This means that if you have a Type D personality then this doesn't mean that you can't change it. Also, the quiz doesn't mean that the result of the quiz determines your destiny. According to psychology, any personality trait can be changed.
4. We were wrong - the testes are connected to the immune system after all. Researchers have discovered a "very small door" that allows the testes to send one-way signals to the immune system, and it could explain why some men struggle with infertility, and why certain cancer vaccines keep failing.
"Why do the slaves all dress in white and look like fairies in this drama? Plus they even ran faster than horses. Is it reasonable?" user Shiweitian said.
The Caixin-Markit manufacturing purchasing managers’ index dipped to 50.8 in November, down from 51 in October and coming closer to the 50-point threshold that delineates expansion from contraction. A median forecast from economists polled by Reuters had predicted a fall to 50.9.
He did several makeup tests to get the look that would so dramatically change Mr. Carell. “We were literally creating a new human being,” Mr. Corso said.
(c) Agencia EFE